This Privacy Policy explains how Western Code Technology (“we”, “us”, “our”), based in Tenkasi, Tamil Nadu, India, collects, uses and protects personal information when you visit www.westerncodetechnologys.com or contact us. We follow the principles of India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Information we collect
Information you give us
Our website does not have user accounts and does not store form submissions on our servers. When you use the contact or demo forms, your details (name, WhatsApp number, business name and city, the service you are interested in and your message) are placed into a WhatsApp message that opens on your device. We receive them only if you choose to send that message. We also receive whatever you share with us directly by WhatsApp, phone call or email.
Information collected automatically
Like most websites, our hosting provider automatically records standard server logs, such as IP address, browser type, pages requested and the date and time of the visit, for security and to keep the site running. Our pages load fonts from Google Fonts, which means your browser connects to Google's servers; Google's own privacy policy applies to that connection.
We do not currently use advertising trackers or sell any data. If we add analytics tools in future, we will update this policy.
2. How we use your information
- To respond to your enquiries and arrange demos and consultations.
- To prepare quotations and deliver the products and services you ask for.
- To provide support, updates and maintenance for software we build or supply to you.
- To send invoices and project communication.
- To keep our website secure and working properly.
We will only send you promotional messages if you have agreed to receive them, and you can ask us to stop at any time.
3. Sharing your information
We do not sell or rent your personal information. We share it only:
- with service providers who help us run our business (for example hosting, email and WhatsApp), only as needed for them to provide their service;
- when required by law, court order or a government authority; or
- to protect our rights, our clients or the public from fraud or harm.
4. Client data inside our software
When we build or host software for a client, the business data stored in it (such as customers, invoices and employees) belongs to that client. We access it only to provide development, hosting and support, and we do not use it for any other purpose.
5. Data retention
We keep enquiry messages and project records for as long as needed to serve you and to meet legal, tax and accounting obligations. After that we delete them or make them anonymous.
6. Security
Our website is served over HTTPS. We use reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure.
7. Your rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you may withdraw consent you have given. To make a request, contact us using the details below. We will respond within a reasonable time.
8. Children
Our services are meant for businesses. We do not knowingly collect personal information from children under 18.
9. Links to other websites
Our website links to other sites, such as WhatsApp, social networks, app stores and our clients' websites. We are not responsible for their privacy practices.
10. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.
11. Contact us
Western Code Technology
Tenkasi, Tamil Nadu 627811, India
Email: support@westerncodetechnologys.com
Phone / WhatsApp: +91 87542 32446